We aim to comply with the Australian Consumer Law.
If your product is faulty, damaged, or not as described, you may be entitled to a replacement or refund. Please contact us within a reasonable time after receiving your order with details of the issue.
Change-of-mind returns may be accepted at our discretion, provided the items are unused and returned in their original condition. Requests for change-of-mind returns should be made within 30 days of delivery.
For change-of-mind returns, return shipping costs are the responsibility of the customer unless otherwise stated.
Refunds, where applicable, will be processed using the original payment method once the returned items have been received and inspected.
If you have any questions about returns or refunds, please contact us through our Contact Us page.