WoodenHangers.com.au (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and disclose personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
What personal information we collect
We may collect personal information that you provide to us directly, including:
- Name
- Email address
- Shipping and billing address
- Phone number
- Order and payment details (processed securely by third-party payment providers)
We may also collect limited technical information when you visit our website, such as IP address, browser type, and pages viewed, through cookies or analytics tools.
How we collect personal information
We collect personal information when you:
- Place an order on our website
- Contact us via email or contact forms
- Subscribe to updates or communications (if applicable)
- Browse our website
We only collect information that is reasonably necessary for our business operations..
How we use your personal information
We use your personal information to:
- Process and deliver orders
- Communicate with you about your order or enquiries
- Provide customer support
- Improve our website and services
- Comply with legal and regulatory requirements
We do not sell, rent, or trade personal information.
Disclosure of personal information
We may disclose personal information to trusted third parties where necessary, including:
- Payment processors (such as PayPal or other payment gateways)
- Shipping and logistics providers
- Website hosting and IT service providers
These parties are only given access to information required to perform their services and are expected to handle personal information securely.
Storage and security of personal information
We take reasonable steps to protect personal information from misuse, loss, unauthorised access, modification, or disclosure. Personal information is stored securely using reputable service providers and industry-standard security measures.
No method of transmission over the internet is completely secure, but we make reasonable efforts to protect your information.
Access and correction
You may request access to, or correction of, your personal information held by us by contacting us using the details below. We will respond within a reasonable time and in accordance with Australian privacy laws.
Cookies and analytics
Our website may use cookies or similar technologies to improve functionality and understand how visitors use the site. You can adjust your browser settings to refuse cookies if you prefer, although some website features may not function correctly.
Third-party links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies separately.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be published on this page with an updated effective date.
Contact us
If you have any questions about this Privacy Policy or how your personal information is handled, please contact us here.